Terms and Conditions
These terms and conditions govern the use of the ShotLeft.mobi subscription service and related features (“the Subscription Service”).
The terms of this agreement (“Terms and Conditions”) govern the relationship between you, the billing service provider (MTN SA (Pty) Ltd and their respective affiliates) (“the Billing Partner”) and Broadsmart (Pty) Ltd (“Broadsmart”) (and its respective affiliates) (collectively hereinafter “Us” or “We”) regarding your use of the Subscription Service.
Broadsmart has agreements with a variety of deals providers (“Deals Providers”) and with local affiliates and other sellers (“Sellers”) and with third party service providers (“Service Providers”) to provide the Subscription Service offering defined in clause 1. below.
- Description of the Subscription Service
Subscribers will be provided with access to discounted travel vouchers against payment of the subscription fee.
A subscription fee of:
- R3.00 per day (where the subscriber has selected the daily billing option) or,
- R12.00 per week (where the subscriber has selected the weekly billing option) or,
- R30.00 per month (where the subscriber has selected the monthly billing option)
is payable on a recurring basis for this Subscription Service.
The subscriber opts in by visiting mtn.shotleft.mobi
The Subscription Service is offered on a promotional basis and may be withdrawn from the market or changed at any time and at the Billing Partner/ Broadsmart’s discretion.
Notwithstanding such withdrawal vouchers issued as part of the Subscription Service remain valid until expiry.
The subscriber may cancel this service at any time without contractual penalty. If the subscriber does not cancel the service, it will endure on a daily, weekly or monthly basis until cancellation is received by the Billing Partner / Broadsmart. Notwithstanding such cancellation, vouchers issued as part of the Subscription Service remain valid until expiry.
Subscribers will receive vouchers and coupons which can be utilised by third parties (including non-MTN subscribers). The vouchers and coupons made available may be amended from time to time.
Additional terms and conditions may apply to the redemption of vouchers and coupons where these are imposed by Deals Providers. These will be communicated to the subscriber at the time of issuing the voucher or coupon.
Vouchers will remain valid for the period set out in the Consumer Protection Act to the discounted value of the voucher. Coupons will remain valid for the period specified.
Subscribers are limited to redeeming one voucher for each available deal per week.
Vouchers and coupons are provided by Deals Providers.
The validity and redemption process for each voucher or discount is determined by the Seller and specifically stated on the deal detail page on the ShotLeft.mobi Service platform.
The onus is on the subscriber to familiarise themselves with the redemption process prior to redemption.
No cash refunds will be issued for vouchers or coupons, or any unspent value attached to such.
- Duration and Termination
The Subscription Service will endure on a day-to-day basis from the start date until the Billing Partner / Broadsmart in its sole and absolute discretion elects to discontinue the promotion. The subscriber may cancel at any time during this term, without penalty. The subscriber is responsible for ensuring that cancellation of the service is actioned in accordance with clause 5 below.
Should the subscriber incorrectly complete the cancellation process, the Billing Partner and Broadsmart will not be liable for any additional costs or compensation due to the error.
The subscriber acknowledges that the Billing Partner / Broadsmart may terminate this agreement by written notice, including email or SMS, and without liability in the event of the termination of its agreement with a Content Provider or an upstream licensee relevant to the provision of any connectivity service.
- Payment and Terms
Where the subscriber has selected the daily billing option, a subscription fee of R3.00 per day will be deducted in full from the subscriber’s airtime balance on a daily basis from the date that the subscriber subscribes to the Subscription Service.
Where the subscriber has selected the weekly billing option, a subscription fee of R12.00 per week will be deducted in full from the subscriber’s airtime balance on a weekly basis from the date that the subscriber subscribes to the Subscription Service.
Where the subscriber has selected the monthly billing option, a subscription fee of R30.00 per month will be deducted in full from the subscriber’s airtime balance on a monthly basis from the date that the subscriber subscribes to the Subscription Service.
- How to Stop the Recurring Subscription
To cancel the service the subscriber should: dial *123#, reply 1 to Manage Subscriptions then reply 1 to View or cancel subscriptions, then follow the prompts on screen to select and cancel the Learn with Oxford subscription. The subscriber will receive an SMS notification confirming that the subscription has been successfully cancelled, or
Login to the subscriber’s existing Travel account at travel.mtn.co.za and use the menu links to navigate to the My Account page. Click the Unsubscribe button to cancel.
- Customer Support
For MTN billing queries, dial 135 (free from your MTN SIM).
For any other queries related to the Subscription Service, dial 135 (free from your MTN SIM) or email email@example.com
- Marketing, Notices, Disclaimer and Limitation of Liability
Broadsmart is a member of WASPA and is bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. Broadsmart may be required to share information relating to a service or a customer with WASPA for the purpose of resolving a complaint. WASPA website: www.waspa.org.za
The ShotLeft.mobi Service is a subscription service charged at R3.00 per day or R12.00 per week or R30.00 per month. By using the service you agree that you are 18 years or older and have the bill payers’ permission. Compatible handsets only. To unsubscribe dial *123# (see clause 6. above). For help call 135 (see clause 6. above).
By using the service you agree to receive SMS alerts and promotional material relating to this and similar services. To opt out, visit the My Account page and update your communication preferences.
Service provided by Billing Partner and Broadsmart, 17 Glenhove Road, Melrose, 2196
This service must not be used
- to intentionally engage in illegal conduct,
- to knowingly create, store or disseminate any illegal content,
- to knowingly infringe copyright,
- to knowingly infringe any intellectual property rights, or
- to send spam or promote the sending of spam
We have the right to suspend or terminate the services of any customer who does not comply with these terms and conditions or any other related contractual obligations, and we have the right to take down any content (hosted as part of the service) that it considers illegal or for which it has received a take-down notice.
Broadsmart and Billing Partner accept no liability for any loss or damage to the property or equipment of the subscriber arising out of the provision of the product.
Application for, use of and subscription of the product are at the sole risk of the subscriber or applicant.
The subscriber is solely responsible for all actions authenticated by credentials associated with their account(s).
Broadsmart and Billing Partner accept no liability for any loss or damage suffered by subscribers as a result of unauthorised use of the subscriber’s credentials.
- Protection of Personal Information and Direct Marketing
MTN and Broadsmart are committed to protecting the subscriber’s privacy and ensuring that their personal information is protected in accordance with data protection legislation and regulation in South Africa, including but not limited to the Protection of Personal Information Act 4 of 2013 (POPIA). Without limiting the generality of this commitment, these parties will:
- Only collect personal information as is necessary to provide the Subscription Service, including offering other products and services that may be of interest.
- Only process collected personal information for this purpose.
- Only transfer personal information where required for the provision of the Service and only then where an agreement is in place with the transferee to ensure continued compliance with POPIA.
- Take industry standard measures to secure personal information in their possession.
- Delete personal information where it is no longer required.
- Otherwise only release personal information where under a legal obligation to do so.
The subscriber consents to the processing of his or her personal information as outlined above.
The subscriber shall familiarise himself or herself with the Customer Privacy and Notice available on the MTN Website.